Offline Fee Policy

Offline Fee Policy

Effective date: 05th January 2021

Generally, hosts may not collect any additional fees or charges outside the Homes & Cribs platform unless expressly authorized by Homes & Cribs.

Hotels and software-connected hosts can charge guests additional fees that aren’t collected by Homes & Cribs or used to calculate Homes & Cribs service fees and taxes. These fees are collected directly from guests, either at check-in or within 48 hours of checkout.

Fees that can be collected in person

Homes & Cribs only authorizes these fees to be collected if they’re detailed in the listing description and included in the price breakdown before guests book.

  • Resort fee: Resort fees often cover the cost of a property’s amenities, like pool, gym, or wifi use
  • Security deposit: A refundable deposit that can be used to cover any damage that occurs during the stay
  • Cleaning fee: A one-time fee used to cover the cost of cleaning
  • Incidentals: This can include things like pet fees, valet or parking fees, airport shuttle fees, etc.
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